#Hue sync box not connecting to wifi serial number#
#Hue sync box not connecting to wifi Offline#

#Hue sync box not connecting to wifi Offline#

This is just a quick guide to help you figure out if your sync module is going offline or not. If it not find your hue bridge, ensure the bridge is plugged in properly and confirm your devices wifi settings to ensure you are on the correct network. My understanding is that when the Sync Module is offline, the USB local storage still will not record video footage because it gets the video from the cloud. Will The Local Storage USB Port Still Record When Offline? Sometimes simply moving the router to another room or closer to the Sync Module will fix the problem. I recommend placing the Sync Module and/or router in a better spot for them to communicate with each other without interference. Usually, this just means that the placement of the Sync Module in relation to the internet wifi router is too far or in a place where the signal is blocked. If the blue light on the Sync Module is flashing, the module is getting a poor wifi signal. Until a few days ago it still synced the lights even tho i. I have tried everything i could find online, resettet everything multiple times and im starting to get really pissed off.

#Hue sync box not connecting to wifi serial number#

This saves a lot of time because it means that you do not have to have the hassle of getting the serial number or scanning a QR code from the camera to load it back up to the Sync Module. Ive had this box for 2 months now and about 3 weeks ago i couldnt sync to it in the app, it just says connecting at the bottom. The good thing about this method is that you do not have to delete your Sync Module, reconfigure it, and add all the cameras, such as a Blink XT2, Blink Mini camera, etc., again.

This is the easiest and probably one of the most common issues when your Sync Module is going offline. Please let us know if this fixed the issue. Please remove the power first, now hold the front button and connect power while holding the button and wait for 15 seconds to issue a factory reset. Plug it back in and allow it to discover your Sync Module again.Īt this point, it should assign its unique IP that does not conflict with other devices. Hi Alex, a shame to hear that We advise you to factory reset the Sync Box.Unplug your Sync Module for five to ten minutes.Setup your router with your wifi network after it has been reset using your backup in step one.You will need to look up your particular model to get the correct instructions for a factory reset. Like step one, the specific method for this depends on your router model. Perform a factory reset on your router.

You will need to look up your particular model to get the correct instructions to perform a backup. The specific method for this depends on the router model that you have.